Where do you ship?
We ship Worldwide.
How much is shipping?
Shipping is $2.99.
How long does it usually take for an order to arrive?
This depends on the products ordered and where we are shipping to, however, most orders are delivered within 7-12 days.
Delivery delays can occasionally occur. *We do not guarantee shipping times.
Important message about the worldwide COVID-19 situation:
on behalf of everyone at Pearlie Toothcare, our hearts go out to all those impacted by COVID-19. As always we are focused on the health and safety of our employees and customers. Pearlie Toothcare is a small family owned business and we are shipping orders normally. Please be assured that as individuals we are all practicing social distancing, frequently washing our hands, frequently sanitizing our equipment, and making sure the products we ship are clean and safe.
Due to these security measures, which currently take place everywhere internationally at all companies, there are delays in the delivery of our packages. We guarantee that you will receive your parcel - if your parcel is affected by a delay, we kindly ask for your understanding.
If you're ever concerned about your order, feel free to contact us at firstname.lastname@example.org.
Why have I received only 1 product if I ordered more?
We work with various international warehouses all over the world, and your products may be shipped separately so they can get delivered to you faster. So don't panic if you don't receive all of your items at once... they are on the way!
My shipment has been delayed, can I have a refund?
We do not offer refunds for delayed shipments unless it's been 60 days since you ordered.